salem4dPrivacy Policy
This page describes what we collect when you use salem4d and how we keep that data protected. We at salem4d take your privacy seriously. When you register an account, fund your balance via DANA or e-wallet, or place a bet on Liga 1 or Champions League fixtures, we gather specific information—your email, phone number, identity document, and payment details. This policy explains where that data lives, who has access, and your rights to review, correct, or request deletion.
Our privacy framework aligns with Indonesian data protection principles and the regulations of jurisdictions where salem4d operates. We do not sell your information to marketing firms or unrelated third parties. We share data only with essential payment processors (mobile banking, local payment, online payment, e-wallet), our hosting providers, and law enforcement when legally required. Your account on salem4d remains yours alone unless you authorise access or we are compelled by court order.
Read this policy before creating an account. If you have questions about how we handle your data, contact our support team. We update this policy periodically; we notify account holders of material changes via email or in-app notification.
Data We Collect on salem4d
We collect data in two ways: directly from you during registration and betting, and passively when you browse or use our platform.
- Account Registration: Email, phone number, full name, date of birth, nationality, and residential address. We also collect a copy of your identity document (KTP, passport, or driver's license) and proof of address (utility bill or tax ID) before your first withdrawal.
- Payment Information: We store your nominated withdrawal method (e.g., DANA account, e-wallet virtual account number) but do not retain full credit card or bank account numbers. Payment processors (mobile banking, local payment, online payment, e-wallet) retain those details on their secure servers.
- Betting and Gaming History: We log your bets, game sessions, wins, and losses so you can review your activity and we can settle disputes. This history remains on salem4d for seven years post-account closure or as required by law.
- Device and IP Data: We log your device type (Android, iOS, desktop), operating system version, IP address, and browser type. This helps us detect fraud and ensure platform security.
- Cookies and Tracking: We use session cookies to keep you logged in. We also use analytics cookies to understand how you navigate salem4d—which markets you visit, which games you play, how long you stay. These cookies do not identify you personally; they help us improve the platform.
How We Use Your Data on salem4d
We use the data you provide for five main purposes:
- Account Management: We verify your identity, process deposits and withdrawals, and respond to account-related requests.
- Gaming and Betting: We settle football bets (Liga 1, Piala AFF, Champions League), live-dealer games, slots, and esports markets. We check your account balance, apply bonuses if eligible, and record outcomes.
- Fraud Prevention: We monitor unusual login patterns, sudden balance changes, and atypical withdrawal requests. We may freeze your account if we suspect compromise.
- Legal Compliance: We retain records as required by Indonesian tax and anti-money-laundering (AML) regulations. We may disclose data to regulators, police, or courts upon valid legal demand.
- Platform Improvement: We analyse your gameplay and betting patterns (anonymised, in aggregate) to refine our platform, fix bugs, and add features.
Third-Party Processors and International Transfers
We rely on external service providers to run salem4d. These processors include payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment), cloud hosting providers (may be located outside Indonesia), and customer support platforms. We share only the minimal data needed for each processor to do their job. For example, we give e-wallet your email and nominated mobile banking account number so local payment can credit your deposits; we do not give online payment your betting history.
Some of our servers may sit outside Indonesia—for example, in Singapore or Australia. When your data leaves Indonesia, it remains encrypted. We require all processors to sign data-processing agreements that bind them to confidentiality and to use data only for salem4d purposes.
- Payment Processors
- e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment. We share email and payment account info only; never your full betting history.
- Hosting / Cloud
- Your account data and transaction records may be stored on servers outside Indonesia but remain encrypted.
- Analytics
- We use anonymised, aggregated data to track site performance. No personally identifiable information is shared with analytics vendors.
Your Rights and Data Deletion on salem4d
You have the right to request access to all data we hold about you on salem4d. You can ask us to correct inaccuracies (e.g., if your address is outdated) or to delete your account and associated data. Requests are processed within 30 days. However, we may retain certain records if required by law—for example, tax authorities in Indonesia may require us to keep transaction history for up to seven years.
To request data access, correction, or deletion, contact our support team via your salem4d account dashboard or email. Provide your account email and a brief description of your request. We will verify your identity before fulfilling the request.
Security and Data Breach Notification
We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed and salted; we do not store it in plain text. Two-factor authentication (2FA) is available to add a second layer of protection. We conduct regular security audits and penetration testing.
If we discover a data breach affecting salem4d account holders—for example, unauthorized access to emails or payment information—we will notify affected users within 72 hours of discovery. We will describe the breach, advise which data was exposed, and recommend steps you can take (e.g., password reset, 2FA activation). We will also report the breach to relevant regulators as required by law.
Cookies and Tracking Technologies
When you visit salem4d, we set a session cookie that allows you to stay logged in across pages. We also use analytics cookies to track how you use the platform—which markets you view, which games you play, how long you stay. These cookies do not personally identify you; they help us understand user behaviour in aggregate and improve salem4d.
You can disable cookies in your browser settings, but doing so may limit platform functionality. We do not share cookie data with third-party advertisers. Our analytics data is retained for 12 months in anonymised form.
Contact and Policy Updates
If you have questions about our privacy practices on salem4d, contact our support team. We are available in English and Indonesian. You can reach us through your account dashboard or via email.
We may update this policy at any time. Material changes will be notified to your registered email address, and you will see a notice when you log into salem4d. Your continued use of the platform after changes are published means you accept the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data on salem4d.